Shipping Policy for TK LED

Thank you for choosing TK LED! We are dedicated to providing you with top-quality LED products and ensuring a smooth shopping experience. Please review our Shipping Policy below to understand how we handle the shipping of your orders.

1. Order Processing:

• All orders are processed within 14 business days (excluding weekends and holidays) after receiving full payment.

2. Shipping Methods and Rates:

• We offer several shipping options, including standard, expedited, and express shipping.
• Shipping rates are calculated based on the weight of the items, shipping method selected, and the destination. You can view the shipping cost during the checkout process.

3. Domestic and International Shipping:

• We offer both domestic and international shipping. Please note that international customers are responsible for any customs duties, taxes, or fees imposed by their country.

4. Estimated Delivery Time:

• The estimated delivery time is provided during the checkout process and depends on the shipping method selected.
• Please note that unforeseen circumstances, such as customs delays or weather conditions, may impact delivery times. We appreciate your understanding in such situations.

5. Order Tracking:

• Once your order has been shipped, you will receive a confirmation email with a tracking number and a link to track your package's progress.

6. Shipping Address:

• It is the responsibility of the customer to provide accurate and complete shipping information. Please double-check your shipping address before completing your purchase. We are not responsible for packages delivered to incorrect addresses provided by the customer.

7. Undeliverable Packages:

• If a package is returned to us as undeliverable due to an incorrect address or other issues, we will contact you to resolve the matter. Additional shipping fees may apply for re-shipping.

8. Shipping Delays:

• While we strive to meet our delivery estimates, there may be occasions when factors beyond our control cause delays. We appreciate your patience and understanding in such situations.

9. Shipping Promotions:

• From time to time, we may offer shipping promotions. Terms and conditions for these promotions will be clearly communicated on our website.

10. Contact Information:

• If you have any questions or concerns about your order's shipping, please contact our customer service team at [your email address] or [your phone number].

We appreciate your trust in TK LED, and we are committed to providing you with the best possible service. Happy shopping!